Request a Refund

Understanding Our Policies

Our Purchase Protection Policies are here to provide you with peace of mind whenever you make a purchase through onsite checkout on Vevioz. We want you to have a great experience every time, but if you have an issue with your purchase, our Policies are in place to help make things right.

Refunds and Returns

We will review your claim to determine whether it qualifies for Purchase Protection, and issue a refund for the full purchase price of the item and shipping costs if your claim is approved. Decisions are made in our sole discretion.