Travelling on Qantas soon and want to manage your booking online? The airline's website and mobile app allow you to easily view, change, upgrade or cancel your reservation. Let's look at the process step-by-step.
Check Your Booking Details
The first step is logging into your Qantas account to view your reservation summary. This allows you to confirm flight times, booked seats, passenger details, luggage allowance, frequent flyer details and more. You can also access your Qantas boarding pass. Checking these details early ensures everything is accurately booked before your trip.
Make Changes to Your Flight
If you need to adjust your travel plans, the Qantas Manage My Booking section of your online account is where to make changes. Options include:
- Changing flight dates or times
- Switching to another Qantas-operated flight
- Upgrading to a higher cabin class
- Adding checked bags or other ancillaries
- Updating passenger details (e.g. name changes)
- Cancelling part or all of your booking
Some change fees or fare differences may apply. But managing it online locks in the changes immediately.
Select Your Seats
One important reservation detail is confirming your preferred seats. Use the "Select Seat" tool to browse the aircraft layout and choose seats for one or all passengers. Inputs like window/aisle seats, legroom, pairs and more filter options. Access is available after booking up to 45 minutes before the scheduled departure.
Add Special Services
Another customization is adding special services to enhance your trip. Popular options are:
- Airport lounge passes
- Extra legroom seats
- Special meals
- Priority boarding
- Unaccompanied minor supervision
- Pet travel
Serve a seamless Qantas travel experience tailored to your needs.
Join the Frequent Flyer Program
If not already done, connect your flight booking to the Qantas Frequent Flyer scheme. Benefits like earning points on flights, priority services access, lounge invitations and tier status make it worthwhile. Use your membership number when booking or add it to bookings via "Manage Booking".
Flight booking modifications
The Qantas website and app make your Flight Booking Modifications even after it's been ticketed. You can change dates, times, routes and more right up until the scheduled departure. Fees may apply depending on the airline fare rules. But the online self-service options ensure you can adjust bookings to suit changing travel plans.
Track Your Flight Status
As departure nears, tap the View Flight Status link within your reservation. This displays real-time updates on the flight, gate information, boarding time, delays or equipment changes. Flight alerts can also be emailed or texted for convenience.Stay informed even when you're on-the-go.
Check-in Online to Get Your Boarding Pass
From 24 hours before departure, airline check-in opens online. Access via your reservation or the main website/app menus. Submit your check-in details, confirm luggage quantities, download mobile passes and more. This bypasses counter queues for faster airport transit. Also explore options to use your smartphone, watch or other device as your boarding pass.
There you have an overview of managing your Qantas booking online through their website or mobile apps. Following these steps ensures your reservation is complete, customized and automatically updated. Ultimately it enables sitting back to focus on enjoying the full flight experience.
