Apply for a Refund at China Eastern Airlines

Suppose you have made bookings at China Eastern Airlines, which you want to cancel as you do not need to reach another destination anymore.

Suppose you have made bookings at China Eastern Airlines, which you want to cancel as you do not need to reach another destination anymore. Then you can cancel the flight and get a refund from China Eastern Airlines. Passengers will receive a refund for the unused flight ticket as per the refund policy.

Refund Policy Of China Eastern Airlines

Read the below policies of China Eastern Airlines to learn about the terms of refund for the cancellation of a flight ticket:

  • Refunds will be provided to passengers for entirely unused flight tickets after deducting the refund charges.
  • Twenty-four hours cancellation of a flight ticket is eligible for a full refund if the departure date is after a week.
  • A partially used flight ticket refund will be received by the passengers after deducting the refund fee and applicable taxes.
  • If a flight ticket holder cannot travel due to health issues and cancels the flight, they will be entitled to a full refund. But they have to attach the health certificate at the time of requesting a refund.
  • A refund will be provided on the same medium the passenger has purchased the flight ticket.

Ways to Apply for a refund at China Eastern Airlines

If you have canceled your flight ticket and now want to apply for a refund at China Eastern Airlines, then you can consider any of the ways from following:

Online Refund Request

You can send the refund request by online form and get the purchase amount back into your account. Use the below instructions to fill out the refund form:

  • Open the official site of China Eastern Airlines,
  • Go to the Manage Booking page,
  • Put the Ticket Number and Passenger's full name,
  • Then click the Manage Booking button,
  • Under the canceled flight detail, tap the refund option,
  • A refund form will open on your screen,
  • Please fill out the refund form and submit it to China Eastern Airlines.

Offline Refund Request

Passengers can make their refund request by calling China Eastern Airlines. A person will assist you in submitting the request. You can follow the steps to contact the airline and adhere to the assistance:

  • Dial the customer care number of China Eastern Airlines: 1800-200-5118,
  • Choose the key to connect with a live person,
  • Provide the canceled flight details for a refund request,
  • Give any other information if the live person requires,
  • The request will be submitted, and you will receive an email.

Hence, passengers can cancel the flight tickets unused or partially used anytime according to China Eastern Airlines refund policy. Ways to submit a refund request mentioned above.


david mark

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