QuickBooks is a robust software with the most advanced accounting tools and features. Among the many, QuickBooks payroll is one amazing feature that helps businesses track the working hours of their employees, schedule payments, and pay their employees on time. However, for seamless working, updating the application at regular intervals of time is necessary. Though updating the application is an easy process, some users might encounter some technical issues. One such issue that frustrates the users while updating the application or downloading the latest payrolls is QuickBooks Error 15215. If you, too, are troubled by this error and are looking for reliable solutions, then this blog is crafted for you. 

In this blog, we will drive through the update error, its causes, symptoms, and its troubleshooting methods. So, stay with us and read the complete blog till the end to know more. 

What Does QuickBooks Error 15215 Mean?

As stated earlier, it is an update error. It usually occurs when you are trying to update the application or download the latest payroll updates. The main reason responsible for evoking this error is when the software is unable to verify the digital signature. However, apart from this, there are other reasons, which are mentioned below in this blog. When this error is triggered, the below-mentioned warning message appears on the user's screen. 

Circumstances Responsible for Evoking QuickBooks 15215 Error

Every time you open the application, QuickBooks verify the digital signature in order to keep your data safe and secure. However, the problem arises when the application is unable to verify the digital signature. The disprove of digital signature will cause QuickBooks 15215 Error. However, apart from this, the other prominent reasons responsible for this error are: 

• The download of the QuickBooks application got corrupted.
  
  
• An invalid configuration of Internet Explorer will result in this error.
  
  
• Your system gets infected by a virus or malware attack.
  
  
• If there is an incomplete installation of the QuickBooks application, the error appears on your system.
  
  
• There is a conflict between the third-party anti-virus and QuickBooks, resulting in preventing the application from updating.
  
  
• You are not running the application as an administrative account.
  
  

Signs to Identify QuickBooks Error Code 15215 

As there are various errors that might appear in QuickBooks, henceforth, it is important to identify the error correctly. Properly identifying the error will help you remove the error easily. Different errors show different signs and symbols to identify them. Read out the below-mentioned early signs to detect the QuickBooks Error Code 15215. 

• An error window with the error code and warning message appears on the user's screen.
  
  
• The system will freeze automatically or there is a sudden crash.
  
  
• You are unable to perform the update process. It will halt in the middle.
  
  
• The application responds too slowly to your commands.
  
  

Simple Strategies to Troubleshoot QuickBooks Error 15215

You have successfully explored the error, its causes, and its symptoms. Now, it is the right time to reveal the various error-resolving strategies of QuickBooks Error 15215. In order to overcome the error, you can implement any of the solutions that work best for you. 

Solution 1: Solve the Digital certificate Issue 

The prime reason for getting this update error is the disprove of the digital certificate. You can simply resolve the issue by installing the QuickBooks digital security certificates again. The steps to follow are: 

• Type QBW32.exe in the Windows search bar and press the enter key.
  
  
• Further, you need to right-click on the file. Ahead in the process choose the properties option from the drop-down menu.
  
  
• Moving Further, you need to move to the digital signature tab and then choose Intuit. Inc from the available options.
  
  
• Moving ahead, click on the details tab and then choose view certificate in the digital signature.
  
  
• Tap on the install certificate button and then press the next button.
  
  
• Finally, click on the finish button to end the process.
  
  
• Hopefully, the error is resolved. If not, try to fix it with other solutions.
  
  

Solution 2: Change the Internet Explorer settings

Simply change the Internet Explorer settings to remove the error. To fix the error, make sure that TLS 1.0 is checked and TLS 1.1 and TLS 1.2 is unchecked. The below-mentioned steps will help you in changing the settings of Internet Explorer.

• Open the Internet Explorer browser in your system and then click on the three dots to open the drop-down list.
  
  
• Select the tools option from the available options and then choose the internet options icon.
  
  
• Moving further, click on the advanced tab and find the advanced settings.
  
  
• Here, tick marks the check box stating TLS 1.0 and make sure TLS 1.1 and TLS 1.2 checkboxes are unchecked.
  
  
• Tap the OK button, so that the changes made are saved.
  
  
• Restart the system and try to install the QuickBooks update.
  
  

Solution 3: Run the Application as an Administrator

To install any update, you must log in to the application as an administrator. You can simply remove the error by signing as an administrator in the application. Stick to the below-mentioned steps to run the application as an admin. 

• Close the current running QuickBooks application.
  
  
• Now, right-click on the QuickBooks desktop icon and pick the run as an administrator option from the drop-down list.
  
  
• Tap on the Yes button when you were asked. It will run the application as an admin.
  
  
• Hopefully, the error is resolved. If not, try to fix the error with another solution.
  
  

Solution 4: Close the Conflicting Programs 

You can easily resolve the issue by closing the conflicting programs. The steps that will help you in closing the conflicting programs are:

• Press the CTRL + ALT + Delete keys together.
  
  
• It will open the task manager window of the system. Here, choose the processes tab to move ahead in the process.
  
  
• Now, select the conflicting programs and then right-click on them.
  
  
• To end the tasks, choose the " end the program now option.
  
  
• It will close the conflicting programs. Hopefully, it will resolve the problem. If not, try to implement the other solutions listed below.
  
  

Solution 5: Reconfigure the Windows Firewalls for QuickBooks

Sometimes, the error pops up when there is a conflict between the firewall and QuickBooks. Follow the below-mentioned steps to remove the error by reconfiguring the Windows firewall settings. 

• Open the control panel of your system and click on the system and security options.
  
  
• Further, move to the Windows firewall section.
  
  
• Moving ahead, click on the option to view large or small icons and then immediately choose the Windows firewall option.
  
  
• Now, click on the advance settings option and click on the inbound rules option available in the left panel.
  
  
• Further, tap on the New Rules option and select the port from the rule type section.
  
  
• Mention the specific local ports in the specific local ports bar.
  
  
• Make sure that the port numbers are separated by commas. Press the next button.
  
  
• Also, choose the allow connection option and choose the network type.
  
  
• Once you have created the inbound rules, then you need to create the outbound rules.
  
  

Final Thoughts 

QuickBooks is a powerful accounting application mainly used by the SMEs. The sophisticated tools and features of the application simplify the financial work of their businesses. In spite of being a prominent accounting tool, it is prone to some errors and technical glitches. In this blog, we have provided all possible methods to remove the QuickBooks error 15215. Hopefully, you will be able to deal with the issue on your own. However, if you feel the need for an expert, you can call us anytime. Our experts are available for you so that you can work seamlessly.