Missing Name List issue in QuickBooks is mostly related to missing names, entries, or presence of blank spaces in documents. Because of this, company files cannot be opened or edited. The error appears as “We are sorry. QuickBooks could not open the company file. We will try to fix the problem. Click Start to Begin. If the problem continues, contact support for assistance. Get a hold on this error by reading the causes and fixes for QuickBooks missing name list problem, all included in this article.
This error can be rooted out by following the methods given below:
Method 1: Run the File Doctor tool
- Download QuickBooks Tool Hub, then install it
- Now, go for Company File issues option, and then File Doctor tool.
- Go for the Browse tab and after choosing company file, click on Repair.
Method 2: Use Auto Data Recovery (ADR)
- Create a new Desktop folder named QBTest.
- Now, visit the folder containing company files and copy files having .tlg and .adr extensions.
- Now, paste them in QBTest folder on the Desktop.
- Then, rename the files and now, go to File menu in QuickBooks.
- From there, go to Utilities, and then Verify data option.
- Now, click on Rebuild data.
