Travel Insurance KYC Completion Formalities

The IRDAI's August 2022 guidelines made KYC mandatory for all insurance policies, including travel insurance.

Effective January 1, 2023, travel insurance companies must verify KYC (Know Your Customer) for existing and future clients. KYC requirements for travel insurance involve providing identification documents, proof of address, and other necessary information to verify the identity and eligibility of the policyholder.

Complete KYC Formalities for Travel Insurance

Completing KYC formalities for travel insurance is a straightforward process. Here is a simple guide on completing your KYC before you buy a travel insurance policy –

  • Choose a reputable insurance company that offers travel insurance and check what their requirements for KYC are. Make sure you check online and compare the coverage, premium, and other important aspects before zeroing in on the insurance provider.

  • Provide personal details such as your full name, date of birth, contact information, and address in the application form provided by the travel insurance provider company. Make sure you fill in all these details correctly.

  • Submit the necessary official identification document required for completion of KYC, which includes passports, driver's licenses, or national ID cards. Address verification may also be necessary to confirm your residential address, for which proof of address like utility bills or bank statements may be requested.

  • The travel insurance providing company will review the submitted documents and verify the information provided.

  • Once the KYC documents are verified, the insurance company will process your application. As and when they are approved, the travel insurer will issue the travel insurance policy and provide you with the policy documents and details.

It is important to note that the KYC process for insurance is not a one-time event. Insurers may conduct ongoing monitoring by periodically reviewing and updating customer information. This ensures that the information remains current and helps identify any changes in the customer's risk profile over time.

Popular KYC Methods

When it comes to the travel insurance policy, there are several ways of completing the KYC (Know Your Customer) process.

  • Aadhar-based KYC: You can complete the KYC process using Aadhar, either through online or offline authentication methods.

  • KYC Identifier: Insurance providers can use a KYC identifier provided by the Central KYC Registry (CKYCR) to complete the KYC process.

  • Officially Valid Documents (OVD): Insurance companies can also use the customer's documents, such as a passport or driver's license, to complete the KYC process to validate the travel insurance plan.

  • Video-based Identification Process: Through this method, you can authenticate your identity by participating in a video conference with a representative from the travel insurance policy company.

  • Digital KYC: This process allows you to complete the KYC digitally, in accordance with the Prevention of Money Laundering (PML) laws.

In conclusion, completing KYC formalities is now a mandatory requirement for travel insurance, and this policy is enforced by the IRDAI to promote transparency and prevent fraudulent activities. These guidelines play a crucial role in safeguarding the integrity of the insurance sector and protecting the interests of travel insurance plan owners. The various available KYC methods offer flexibility and convenience, allowing policyholders to comply with the regulations while enjoying a hassle-free experience.


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