What comes to your mind when you hear the term “loyalty programs?” Some may think of tiers and points, while others may think of discounts and exclusive offers. But a loyalty program is much more than that!

If you are planning to create a loyalty program, you will be amazed to know the varieties of loyalty programs. Like many great things in the world, loyalty programs come in different forms and types.

At LoyaltyXpert, we have not only helped our clients create several types of loyalty programs but also used an effective combination of two or more loyalty programs. In this blog post, we have discussed five types of commonly-used loyalty programs as well as their connection with each other in detail. Read on and thank us later.

1. Tiered Loyalty Programs

If you have ever come across a loyalty program that uses the name of precious metals (Silver, Gold, and Platinum) to christen different clubs and offers different benefits to members in different clubs, then it’s nothing but a tired loyalty program. As the name suggests the loyalty program sets aside different rewards for different tiers (levels) and it provides more valuable rewards to members in higher tiers.

A study found that almost two-thirds of customers adjust their purchases and spending on brands to get the most out of loyalty points. That’s the main objective of tiered loyalty programs. That’s why it isn’t surprising to know that tiered loyalty programs are one of the most profitable loyalty programs for businesses. 

2. Subscription-Based Loyalty Programs

Also known as paid or premium loyalty programs, a subscription-based loyalty program needs its members to pay an advance or recurring (monthly, quarterly, or yearly) fee to join. Even though a majority of subscription-based loyalty programs entail an upfront contribution, many loyalty programs allow members to make recurring payments.

The main benefit of these loyalty programs is that it helps businesses retain customers for a specific period and drive higher sales. One research by McKinsey revealed that members who subscribe to paid loyalty programs are 60% more likely to make purchases. However, customers who join free loyalty programs are just 30% more likely to do that.

3. Points-Based Loyalty Program

As the name suggests, a points-based loyalty program rewards members with points for every transaction, engagement, or activity (such as taking part in surveys or providing feedback). This is the most common and widely-used loyalty program in the world. The accumulated points get translated into specific rewards. When customers collect a certain amount of points, they can use those to receive a discount or get a product.

4. Value-Based Loyalty Program

Did you know that a brand can retain its customers for a lifetime by aligning its business’s values with customers’ values? As per a recent study, almost 60% of customers said that they would like to stick with brands that align with their values. 

Value-based loyalty programs highlight the business’s values and align that with customers’ values. By using this loyalty program, a business promises to donate a portion of its sales to charities. This can help customers to select the charities that best align with their values.

Businesses that use value-based loyalty programs aim to build deeper connections with customers. Before running this type of loyalty program, it’s extremely crucial to define your values as well as find out the values of your target customers.

5. Spend-Based Loyalty Programs

The name itself is quite self-explanatory. In spend-based loyalty programs, members collect loyalty points as per the amount they spend with a brand. The more you spend, the more points you get! The best thing about this type of loyalty program is that it’s extremely easy to create, manage, and understand. It is also proven to be an effective way to increase transaction amounts and reduce customer churn rate.

All said and done

Even though loyalty programs come in different types and forms, they have one thing in common—to attract new customers and retain existing customers for a long time. Many companies are getting excellent results by understanding the strengths of different types of loyalty programs and combining complementary ones.

At LoyaltyXpert, we have helped many B2B and B2C businesses in creating different types of loyalty programs and we can do the same for you. To know more about our services and get a free trial, contact our team of experts today.

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