Turkish Airlines Customer Service

Turkish Airlines (TK) is Turkey’s national flag carrier, operating flights to over 300 destinations worldwide. Renowned for its excellent service, extensive network, and Istanbul hub, it’s a leading global airline.

Turkish Airlines Customer Service Phone Number & Info

Turkish Airlines Friendly Phone Number
+18449079575
Ring Customer Service*Busiest Turkish Airlines phone number
Q:
How do I talk to a live agent at Turkish Airlines?
A:Press 2 and then 1, then 1 then the flight number and press enter.
Q:
Is Turkish Airlines customer service open 24 hours?
A:Yes! This is a 24/7 call center. Sunday is the quietest day, and Thursday is the busiest day.
Q:
How long will I be on hold?
A:The longest holds are on Thursday, and the shortest holds are on Friday. Hold time is, on average, 1 minute and 54 seconds. How is this measured?

 

How do I navigate past the phone menu to a live agent?
GetHuman call centers regularly call this Turkish Airlines number to update the phone system.
And here's our new trick for bypassing the telephone menu to talking to a real person as quickly as possible: Press 2 then 1, then 1 then press enter with the flight number


Here are a few of the recordings we've discovered from Turkish Airlines's phone menus and tips that offer some sense of what you will be working with when you call. We've also marked why we believe they're useful:

Heard when the phone system first answers

"Welcome to Turkish Airlines customer services. A member of Star Alliance. Dear passenger, you can make your reservation and ticket transactions quickly and easily. Via our mobile application or website. If you are a miles and smiles member, press one. If you are not a Miles and Smiles for up to date flight or ticket information, and to perform transaction, press one."

 

They may ask you to enter information with the dial pad

"Well, To Turkish Airlines customer services, a member of Star Alliance. You can make all your ticket transactions quickly and easily. Through our mobile application and website with more affordable fees compared to our call center.
If you are a miles and smiles member, press one.If you are not a Miles and Smiles member, Dear miles and smiles member, please enter your nine digit miles and Smiles 
mber."



The first phone menu

"Welcome to Turkish Airlines customer services. A member of Star Alliance. Dear passenger, you can make your reservation and ticket transactions quickly and easily via our mobile application or website.
If you are a miles and smiles member, press one.If you are not a Miles and Smiles member, press two."



After you press 2

"For Turkish Airlines corporate club transactions, please press three.For up to date flight or ticket information, and to perform transaction, press one."



After you press 3

"Please dear passenger. Only Turkish Airlines corporate club transactions can be carried out with this option.
To continue, press one.To return to the main menu, please press nine."


What are the hours and when should I call?

Turkish Airlines operates the call center for this +90 212 463 63 63 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 3,578 calls made in the last 90 days using our free, web-based phone (see above).
 
 

Conclusion and final thoughts
This is the top Turkish Airlines phone number, the real-time wait on hold and the apparatus for jumping right through those phone lines to get directly to a Turkish Airlines representative. This phone number is the most efficient Turkish Airlines phone number because 15,012 customers such as you utilized this contact information within the previous 18 months and provided feedback. Typical issues resolved by +18449079575  customer care unit at Turkish Airlines include Delayed Flight, Complaint, Make a booking, Cancel or change flight, Lost Baggage and other customer problems. Instead of calling Turkish Airlines directly, you can try to describe your problem first; from there we may be able to suggest an optimal method for contacting them via phone or internet or twitter. There is 1 Turkish Airlines phone number. We don't always know the most effective way to contact Turkish Airlines representatives, so we built this resource based on tips from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

 

GetHuman is not a call center or customer service operations for Turkish Airlines. The two companies are not affiliated. GetHuman builds free tools and shares information to help customers of companies like Turkish Airlines. For large companies, that includes tools like our GetHuman Phone, which allows you to call a company but bypass that "please hold while I check a thing" portion of the wait for a live human rep. We're still developing these tools to assist customers like you (and ourselves!) avoid the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and family, we'll keep doing it.













Marya Duchon

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