employees to visit customer needs in the field

A field services supervisor has the same responsibilities as any field services operative, including the need to maintain and repair equipment.

As well as attending onsite jobs, field services supervisors have a team of field service operatives working under them to ensure efficient responses to any IT or telecommunication issues customers have.

While still needing reliable technical knowledge themselves, a field services supervisor must both hire and train staff members. The role involves working alongside employees to visit customer needs in the field, including maintenance and repairs on a variety of equipment and machinery.

You may also find that certain field services supervisor roles require further machinery certification. And, of course, a driving license is a standard expectation for a career which involves onsite work.

Being a supervisor in any industry also involves a specific skill set. As such, a field service supervisor should have everything from project management and communication skills to organization and a knack for time management.

More info: what is a supervisor


ravi fieldengineer

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