Customer Relationship Management Software (CRM) is a highly geared tool every business needs. The primary purpose of a CRM is to maintain all your customer's historical data so that it is easier for you to maintain a great customer relationship.

There are many CRMs in the market, but Salesforce is the top cloud-based CRM. All the processes and integrated applications in Salesforce can take your business to the next level. According to the Salesforce Relationship Survey conducted between 2014–2016 among 10,500+ customers, it has been seen that customers using Salesforce CRM have seen 38% faster decision making, 28% increase in revenue, and 35% increase in customer satisfaction.


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