Official balance check URL: https://macygiftcardcheck.com/
Phone alternative: 1-800-289-6229
What you'll need: Your 16-digit card number (some older cards have 15 digits) and your PIN
Where's the PIN? Flip the card over — it's under a silver scratch-off panel on the back
Do Macy's gift cards expire? No. Never. There are no fees either.
eGift cards: Check via the original link or code sent to your email
Last verified: March 2026
