India's Top 5 Call Centers - Excellence in Customer Service

Is your company struggling to handle all customer inquiries? Don’t let your customer satisfaction affect due to insufficient in-house resources. You can outsource your customer service to call centers — and let them take care of your customers.

Furthermore, these companies have evolved greatly and are not limited to providing customer support services, lead generation and market research etc.

Before outsourcing your customer service, it’s important to ensure that the company you hire is reliable enough to handle your customers. To help you pick the right one, we’ve reviewed a few leading call center companies and chosen the top options for you.


1. Call2Customers:

Call2Customers is the first in the list of call centers in India. It specializes in providing services such as inbound/outbound call centers, customer care service, B2B/B2C lead generation, and technical customer support.

Call2Customers can be a reliable outsourcing partner for organizations seeking to hire an agent specializing in these services.

Visit https://www.call2customers.com/ to learn more about their offerings.


2. Zrima:

Zrima is an outsourcing services company that provides state-of-the-art applications and high-quality standards to achieve seamless processes for business.

This firm company delivers high-quality BPO solutions for clients through Inbound Call Center, Outbound Call Center, Customer Support and Telemarketing. Zrima employs top-notch ideal solutions to help scale up businesses on a global scale.

Visit https://www.zrima.in/ to learn more about their offerings.

3.Votiko:

Votiko is a Call Center firm that provides a wide array of value-added services that helps clients meet their telemarketing needs and solutions.

With over seven years of experience, Votiko offers custom contact center solutions to small and medium-sized businesses.

Part of the company’s services includes a call center, telecom solution, CRM, BPO, finance and accounting, e-commerce and technical support.

Visit https://votiko.com/ to learn more about their offerings.

4. Fusion BPO Services :

Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

Fusion BPO Services is providing call center services for a hospitality company. They consider the client’s technical and commercial needs when hiring resources.

Visit https://www.fusionbposervices.com to learn more about their offerings.

5. Vsynergize:

Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services.

The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries.

VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts.

Visit https://vsynergize.com/ to learn more about their offerings.