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In today's competitive retail landscape, delivering seamless shopping experiences across multiple channels is critical to meet customer expectations. Retailers are adopting omnichannel strategies like Buy Online, Pickup In-Store (BOPIS), Online to In-Store (Reserve and Try), and Ship from Store to optimize fulfillment and reduce stockouts. Other approaches include Endless Aisle, which expands product offerings beyond in-store inventory through digital devices, and Mobile and Social Commerce, enabling purchases via mobile apps and social platforms. IoT and VR/AR technologies also enhance shopping by offering personalized deals and interactive product experiences.
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