Let me introduce myself, my name is Laras Kirana, and I am the Room Division Manager at The Sentra Manado. With more than 7 years of experience in the hotel industry, I am committed to providing the best service and ensuring the comfort of every guest who stays at our hotel.
As Room Division Manager, my main responsibility is to oversee front office operations, housekeeping, and guest services. I work hard to ensure every little detail is taken care of, from room cleanliness to friendly and efficient guest service. I believe that a great stay starts with a comfortable room and dedicated staff.
I always strive to improve service standards and adapt to the ever-evolving needs and expectations of guests. With a solid and professional team, we are committed to creating an unforgettable experience for every guest.
I am very excited to welcome you to The Sentra Manado and ensure you feel at home. Thank you for choosing our hotel as your place to stay. If there is anything I can help you with, please don't hesitate to contact me.