Privacy Policy
This Privacy Policy applies to Vevioz Enterprise and the website available at www.vevioz.com. It explains what information we collect, how we use it, when we share it, and the choices available to our users.
1. Information We Collect
We may collect the information you provide directly to us when you create an account, complete your profile, publish content, contact support, make a payment, respond to a form, or otherwise use Vevioz.
- Account and profile data such as name, username, email address, password hash, language, profile photo, birthday, gender, country, city, and other optional profile fields.
- Content and communications such as posts, comments, messages, uploads, reports, support requests, moderation notes, and account preferences.
- Transaction and billing data when paid services are offered, such as subscription status, order details, invoices, and payment-related metadata processed by our payment providers.
- Technical and usage data such as IP address, device information, browser type, referral data, cookies, session identifiers, log events, crash data, and feature interaction history.
- Location data when you choose to provide it, select it from our location tools, or allow device-based location access.
2. How We Use Information
We use personal information to operate, secure, maintain, and improve Vevioz. This includes:
- creating and managing accounts, profiles, subscriptions, and support requests;
- delivering core platform features such as messaging, publishing, notifications, discovery, safety tooling, and localization;
- processing payments, preventing fraud, enforcing rate limits, and detecting abuse, spam, copyright misuse, or other policy violations;
- communicating with you about account activity, legal notices, billing, support, or important service changes;
- measuring performance, troubleshooting incidents, and improving product quality, security, and reliability;
- complying with legal obligations and responding to valid legal requests.
3. Legal Bases
Where applicable, we process information because it is necessary to provide the services you request, to comply with legal obligations, to pursue legitimate interests such as security and fraud prevention, or because you have given consent for a specific feature or communication.
4. When We Share Information
We do not sell your personal information. We may share information only in the following circumstances:
- with infrastructure, analytics, payment, email, customer support, anti-abuse, or other service providers who process data on our behalf under appropriate safeguards;
- with other users when you choose to publish profile details, posts, comments, messages, or other content in public or shared areas of the platform;
- with professional advisers, auditors, or authorities when required to enforce our terms, protect users, investigate abuse, or comply with law;
- in connection with a merger, financing, acquisition, or transfer of assets, subject to appropriate confidentiality and continuity protections.
5. Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, secure sessions, measure performance, localize content, and support product functionality. You can manage cookies through your browser settings, but disabling them may affect parts of the service.
6. Data Retention
We retain information for as long as necessary to provide the service, maintain account integrity, comply with legal obligations, resolve disputes, enforce agreements, and protect the platform. Retention periods vary depending on the type of data, whether the data is public or private, and whether it is needed for security, billing, moderation, or legal compliance.
7. Your Choices and Rights
Depending on your location, you may have the right to access, correct, update, export, restrict, or delete certain personal information. You may also object to some processing activities or withdraw consent where processing relies on consent. You can update core profile settings from your account where available, delete content you control, or contact us for additional requests.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of storage or transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Children's Privacy
Vevioz is not intended for children under 13, or under the minimum digital age required in the user's jurisdiction. If we learn that personal information was collected from a child in violation of applicable law, we may remove the account and associated data.
10. International Processing
Your information may be processed and stored in countries where we or our service providers operate. Where required, we use contractual or operational safeguards appropriate to the type of transfer involved.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. When we make material changes, we will update this page and may provide additional notice where appropriate.
12. Contact
For privacy, data protection, or account questions, please use our Contact Us page or the Help Center.
Last updated: 2026-04-06 UTC
Social Login Data
When you choose Google, Facebook, Apple, TikTok, or another supported social provider to sign up or log in, we only receive the profile data that provider shares with us and that your integration or provider permissions allow.
- Identity and profile fields such as your display name, first name, last name, public profile link, username or handle, and profile photo.
- Contact and locale fields such as your email address and language when the provider shares them.
- Optional profile fields such as gender, birthday, city, country, and location only when they are actually returned by the provider.
We use these fields to create your account, prefill onboarding and profile settings, and avoid asking you to re-enter information we already received.
If the provider does not share a field, we leave it empty and only ask you for the missing information during onboarding or later in Settings.
Using social login does not automatically opt you into marketing or newsletter emails. Marketing consent is requested separately and only applied when you explicitly grant it.
When dating features are enabled, importing a profile photo from a social provider does not by itself unlock dating. At least one photo must be uploaded directly to Vevioz before dating is enabled, and cover photos remain optional.
