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Managed IT services are the IT tasks outsourced to Managed Service Providers (MSPs). These services include security, data backups, 24/7 monitoring, and on-demand support. They act as your extended- information technology team, helping you proactively deal with everyday IT responsibilities and problems while allowing you to focus on business objectives.
MSPs lighten the workload of in-house teams or replace them entirely in some cases. They also offer specialist knowledge or expertise and ensure 24/7 coverage of IT duties. Additionally, managed IT services encompass proactive monitoring, maintenance, and management of IT systems beyond traditional break-fix models.
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