Flight Ticket Refund Policy of Hawaiian Airlines

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Hawaiian Airlines has its 24-hour flight cancellation policy which states that tickets canceled within 24 hours of the original booking will be eligible to request a full refund. 


Things to keep in mind while applying for a ticket refund 


  • Tickets are non-transferable and fully refundable.
  • According to fare rules, passengers are not allowed to change the origin of their trip.
  • The airline will send the refund to your wallet which you can use for your future travel with a validity of one year. 
  • If you want a full refund, cancel your flight ticket within 24 hours with no extra charges. However, if flight cancellation is made by the airline, you can request a full refund for that particular flight. 
  • You can only make a refund request online through Hawaiian Airlines Reservations.
  • You can make flight changes to the main cabin, first-class, and business class by paying the fare difference. If you make a flight change and the ticket fare of your new flight booking is less than the original booking, no refund or credit will be given by the airline. 
  • The airline offers two types of flight refunds - Voluntary refund or refundable tickets and Involuntary refunds. 
  1. i) Voluntary Refund or Refundable Tickets -If your flight ticket is unused and not canceled, you will get a full refund including the value of airfare charges applied to the Hawaiian Airlines Reservations. If your ticket is partially unused, you will get a full refund including the difference in fare of the original flight booking and its changes.
  2. ii) Involuntary Tickets - If your flight cancellation is made by the airline or you have canceled your flight tickets due to unavoidable circumstances, you will get a full refund. 

Steps to follow to request a full refund online


If you made Hawaiian Airlines Reservations and want to request a flight refund, follow this step-by-step guide. 


  • Go to the Hawaiian Airlines website and click on the ‘My Trip’ option.
  • Fill in the last name of the traveler and the flight confirmation code or e-ticket.
  • Tap on the continue button.
  • Go to the manage my bookings page.
  • Now you can cancel your flight tickets and then apply for a refund. The airline will process your refund within 7 to 14 days. 


If you face any difficulty while applying for a ticket refund, you can call on the customer care phone number and get instant help. For new reservations, go to the Hawaiian Airlines Book A Flight option and get exclusive online booking discounts.


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