How to Recover Mailboxes in Exchange 2010

Follow the steps in the article to do Exchange mailboxes recover in Exchange 2010.

Getting Exchange mailboxes to recover that get accidentally deleted back can be one of the most agonizing experiences a user can have because removing a user mailbox also removes the accompanying user account. The best part is that a mailbox is never permanently deleted from Exchange 2010. When you remove a mailbox in Exchange 2010 by accident, as it is disconnected from your account and stored in the directory for the normal mailbox retention term of 30 days. During this time, you can reconnect any deleted mailbox.

When the retention time expires, the mailbox will get permanently removed. So, if you want to reconnect a mailbox, check the deleted mailbox retention policy first. Verify the retention policy by following the procedures below:

  • Firstly, you need to expand Microsoft Exchange On-premises in the navigation pane of the Exchange 2010 Management Console.
  • Expand Organization Configuration and choose the mailbox for which the retention policy should get checked.
  • In the Mailbox pane, go to the Database Management tab.
  • Select the Mailbox Database you want to check by clicking on it.
  • Then user needs to select properties and after that select the Limits tab.
  • Check the rules or settings for detention and alter the days to meet your needs.

You'll know whether the deleted mailbox you wish to connect to is still available after checking the retention policy.

Now check out the below-given steps to perform Exchange mailboxes recovery.

Check Disconnected Mailboxes

Also, because Exchange 2010 disconnects deleted emails, you'll need to check the Disconnected Mailbox list.

Note: Getting an Exchange mailbox listed in the disconnected mailbox list after it gets deleted can take anywhere from 15 minutes to an hour.

Now, you can access the disconnected mailboxes.

Expand Microsoft Exchange On-premises in the Exchange Management Console. Then, select Disconnected Mailboxes after expanding Recipient Configuration. After that, you will find the deleted mailbox here. Don't be alarmed if you don't see a recently deleted mailbox in disconnected mailboxes. Until Exchange 2010 cleans its database, deleted mailboxes do not appear in the folder.

Cleaning the Exchange Mailbox Database by Force

The database cleaning procedure takes some time, but you can compel Exchange 2010 to clean databases. To force Exchange 2010 to clean the database, follow the procedure below.

  • Type Exchange Management Shell into the Start menu.
  • Right-click Exchange Management Shell and select Run as administrator from the context menu.
  • A prompt will display on the screen, to which you should type the following command:
  • |Clean-MailboxDatabase Get-MailboxDatabase |Clean-MailboxDatabase
  • The cleaning database has gets completed if the next command line returns.

You can do Exchange mailboxes recover deleted mailboxes after cleaning the Exchange 2010 mailbox database. Here's how to do it:

Recovery of Deleted Mailboxes in Exchange 2010 (Within the Retention Period)

  • Firstly, You need to locate the mailbox store containing disconnected mailboxes in Exchange System Manager.
  • Select the Mailboxes object from the mailbox store. Now, right-click on the disconnected mailbox and select Reconnect from the drop-down menu.
  • Click Next after selecting the mailbox type.
  • Use the Browse option in the Existing user section of the opening dialog to find the appropriate user, then click Next.

Reconnect the deleted mailboxes to a New User Object

  • You can also use Active Directory to reattach a deleted mailbox to a new user object.
  • Create a new user object in Active Directory Users.
  • Clear the Create an Exchange Mailbox checkbox while creating a new user object.
  • The user account will get linked to a mailbox that already exists.

Now, follow the steps in the article to do Exchange mailboxes recover in Exchange 2010.

You can quickly manage Exchange mailbox recovery that is available in disconnected mailboxes using this manual procedure. However, if the mailbox gets permanently deleted from Exchange 2010, this method will not work. So, how can you retrieve Exchange 2010 mailboxes that get permanently deleted?

Using Professional tool to Recover Exchange 2010 mailboxes

Shoviv Exchange Recovery Manager is a powerful software that can make Exchange mailboxes recover fast. It allows you to recover entire mailboxes or single items from corrupted .edb files in a matter of seconds. The software works flawlessly on both corrupted and non-corrupted EDB files. The software lets you add Live Exchange mailboxes, Office 365, and Outlook profile stores as sources.

  • Exchange Server Recovery is useful to swiftly restore EDB mailboxes, such as emails, contacts, calendars, notes, journals, and other objects, from both corrupted and non-corrupted EDB files without affecting the original files.
  • This functionality allows users to quickly and easily add Live Exchange/Office 365 public folders, archive mailboxes, and export them to another Live Exchange/Office 365 public folder and archive mailbox folder.
  • Before exporting source mailboxes to PST, Live Exchange, or Office 365, users can quickly preview the source mailbox items using the Preview option.
  • This software has user-centric features that make Exchange mailboxes recovery in a couple of minutes. It has also included features like Incremental Export/Backup in PST files.
  • You can also download the software for free and use it to process the first 50 items in each folder. MSG, EML, HTML, RTF, vCal, and vCard are among the file formats that the software may export.


We sometimes delete user mailboxes from the Exchange Server by accident and then become frustrated when we can't discover a way to retrieve them. You won't have to worry about Exchange mailboxes recovery with the Shoviv Exchange Recovery Manager. Through this tool, users can recover the deleted mailboxes from Exchange 2010.

Albert Taylor

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