The technicians supervise complex network modules and are in charge of network management. They perform troubleshooting on a daily basis. The work of a technician entails maintaining network, servers, and telecom equipment in an organization.

The technicians monitor big computer networks and servers for issues from a centralized location. They analyze problems, performs repair and event response on the network system, connect with site technicians and track issues to the resolution.

At the time when the network responses are slow, or any unexpected failure happens due to connectivity issues, the system signals additional information as an alert to chosen locations such as an organization’s server, an email address or phone to notify computer administrators.

More info: network monitoring system